We have introduced a blog series titled “The Essence of Street Smart: A 12-part Blog Series”, to share with our readers what the ‘essence’ of our law enforcement solution, Street Smart really is. This post is the sixth blog in this series.
Two of the first things I look for when I walk into a police department or sheriff’s office for the first time are 1) the agency’s fallen officer or deputy memorial area; and 2) the agency’s mission, vision, and value (MVV) statements. Both are typically in a public viewing space, and while no memorial or MVV are the same, both have common traits about how the agency never forgets their heroes, and how they put their public safety service into action.
If an agency is using a form of NYPD’s CompStat for performance measurement, they have probably heard of Dr. Kenneth H. Blanchard’s SMART objectives path for goal setting. The [original] mnemonic acronym for SMART stands for: Specific, Measurable, Achievable, Realistic, and Timed. In 2011, Dr. John Chamberlain challenged the “ART” portion of the acronym; suggesting that “A” should be Attainable; “R” should be Relevant; and “T” should be Trackable. While Chamberlain conceded that Achievable and Attainable essentially work in either term, he focused on the realistic versus relevant, and the timed versus trackable. In policing, there is a tremendous benefit to knowing what is relevant as it pertains to a good outcome for both the department and the public.
Interestingly enough, Sun Tzu in converting the Art of War into a business paradigm, could argue his quote that “Tactics, without a strategy, is the noise before the defeat.” Defeat in the industry of law enforcement can result in reduced officer safety, increased victims of crimes, irrelevant enforcement actions, and jeopardizing community trust.
Configured around your agency’s strategic plan Street Smart™ is designed to enable your front lines to convert the department’s strategic goals into action through a real-time, supporting technology. While it is good to give officers reasonable discretion - because we all have implicit biases, the outcomes can vary for those self-initiated activities. By configuring and updating Street Smart for precise, actionable information, officers/deputies, analysts/dispatchers, detectives and supervisors all have the explicit knowledge readily available to act on what is important now – or the W.I.N.
Street Smart is agency-configured for real-time crime mapping, offender situational awareness and management, and problem-oriented policing. This revolutionary solution informs and empowers the agency’s front line, or critical mass, who can make informed decisions in their area of responsibility. We call this Zownership, which combines the word zone as a literal or analogous reference to an area (or function) of responsibility and ownership, which invokes accountability to get the desired results the agency is looking for in their SMART strategic plan.
Created in a major city, by the police for the police, Street Smart helps to convert that once tacit knowledge, or gut instinct, into the strategic relevance that aligns with the agency’s MVV. When crime goes down, arrests go down; and subsequently, the officer safety increases and so does the crime clearance rates. All datasets or numbers, which are valued citizens and employees, become a healthier community overall. Schedule a conversation and demonstration today of Street Smart to have a better-informed front line to achieve your SMART strategic goals.